Welcome to RK Cake House. Before using our website or placing an order, please carefully read and understand the following terms and conditions. By accessing our website and engaging with our services, you agree to comply with these terms. If you have any questions or concerns, feel free to contact us at [rkcakehousejaipur@gmail.com].
Ordering and Payment:
Product Availability:
- All products featured on our website are subject to availability. In the event that a product is out of stock, we will make every effort to notify you and offer a suitable alternative or a refund.
Order Confirmation:
- Upon placing an order with RK Cake House, you will receive an email confirmation. This confirmation serves as acknowledgment of your order details. Please review the confirmation and contact us immediately if any discrepancies are noted.
Payment:
- Payment is required at the time of placing an order. We accept various payment methods, including credit/debit cards. Your financial information is securely processed, and we do not store credit card details.
Delivery and Collection:
- Delivery Service:
- RK Cake House offers delivery services for our products. Delivery times are provided as estimates, and we are not responsible for delays beyond our control.
- Collection:
- If you choose to collect your order in person, please arrive at the specified time. We are not liable for any deterioration or damage to the product if not collected promptly.
- Recipient Information:
- It is your responsibility to provide accurate recipient information for delivery. RK Cake House is not responsible for failed deliveries due to incorrect addresses or contact details.
Cancellations and Refunds:
- Cancellation Policy:
- Orders can be canceled or modified within a specific time frame. Please refer to our cancellation policy for details. Once an order is in production, cancellations may not be possible.
- Refunds:
- Refunds will be issued in accordance with our refund policy. Please review our refund policy for details on eligibility and processing times.
Product Quality and Satisfaction:
- Quality Assurance:
- We take pride in the quality of our products. If you are dissatisfied with your purchase, please contact us within a reasonable time frame, and we will address your concerns.
- Allergen Information:
- It is your responsibility to inform us of any allergies or dietary restrictions when placing an order. While we take precautions, we cannot guarantee that our products are free from allergens.
Intellectual Property:
- Website Content:
- All content on the RK Cake House website, including text, images, and logos, is the property of RK Cake House and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.
Changes to Terms and Conditions:
RK Cake House reserves the right to update and modify these terms and conditions without prior notice. Changes will be effective upon posting on our website.
By using RK Cake House services, you acknowledge and agree to these terms and conditions. Thank you for choosing RK Cake House – where quality and customer satisfaction are our priorities.